“It is a pleasure to visit a Dhamecha branch as the staff and management acknowledge you on a daily basis. On many occasions, I have had experiences of friendly assistance and support from members of the team, making my shopping experience enjoyable. We regularly track Dhamecha's promotional activities through the App and other customer channels.”

“The promotion material is important and helped me. I've also received support from the managers in the depot. The activity has had a positive impact, which is why I'm still part of it. The promotions have increased footfall. Having the stock available is also important.”

“The retail club has had a positive impact on sales and footfall. Once local residents visit my store to buy something on promotion, they become familiar with us and often come back. People buy people at the end of the day. Getting to know my customers by name has been important. They feel connected to us and know us by our first names.”

“We were introduced to Dhamecha by the business development team, as we had a good relationship and support. We follow offers and promotions within the branch, which helps us to accomplish our shopping experience in Dhamecha.”

“The Retail Club is a perfect tool to enhance the footfall of my business. More promotional activity in the shop - a real impact is visible on the daily sales. I believe and follow merchandising principles and planograms to improve my in-house presentations. This support and knowledge gained from Dhamecha has helped me tremendously.”